Who We Are?

Our Philosophy

Our philosophy is guided by five core values—honesty and trustworthiness, effective communication, professionalism, creating safe learning environments, and building trusted teams. These values are at the heart of every interaction, every program, and every partnership with families.

We go beyond care. Our focus is on forward-thinking education, where children develop confidence, resilience, and curiosity in a safe, supportive, and inspiring environment. By blending evidence-based learning frameworks with personalised care, we ensure each child’s journey is meaningful, empowering, and full of joy.

The next chapter for QCE Child Care is about setting the standard for excellence in early childhood education in the Southern Highlands. We are committed to creating a premium, family-focused service that delivers on trust, quality, and innovation—helping families grow, learn, and succeed together.

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Experiences that Go Beyond

At QCE Child Care, learning is about more than just routines—it’s about discovery, joy, and connection. That’s why we create special opportunities that celebrate the world around us and give children experiences that truly enrich their early years.

Community Connections

We invite community representatives—such as local helpers, cultural leaders, and everyday heroes—into our service to share their stories and skills. These visits help children see the many ways people contribute to our community, building a strong sense of belonging and connection.

From musicians and artists to animal carers and sports coaches, we bring inspiring visitors into our centre. These experiences spark curiosity and give children hands-on opportunities to explore new interests in fun and meaningful ways.

At QCE, children don’t just “do” activities—they celebrate them! We create special weeks and events such as Science Week: a celebration of experiments, discovery, and cause and effect, or Cultural Celebrations that highlight the stories and traditions of families in our community. These joyful moments invite children to wonder, explore, and grow.

These experiences are not add-ons—they’re part of the QCE promise. When your child joins our centre, they gain access to a learning journey that is rich, connected, and full of opportunities to celebrate the world around them.

Because at QCE Child Care, we believe childhood should be filled with experiences that inspire curiosity, connection, and a love of learning that lasts a lifetime.

Our Policies

We have the following policies and procedures in place
Enrolment and Orientation Policy
We support children and families to feel safe, secure, and welcomed from the start. Enrolments are fair, inclusive, and transparent, and orientations are designed to build trust and familiarity.
Our fees are clearly explained, with options for scheduled holidays (two fee-free weeks per year with notice). Absences are managed in line with the Child Care Subsidy and service policies to support families.
To support routines, arrivals after 10:00am and collections after 6:00pm must follow strict procedures. This ensures the safety of all children and supports smooth learning environments.

We prioritise children’s health by following strict hygiene practices, illness exclusion periods, and NSW Health guidelines. Families are supported with clear communication about when children can return.

All medications are administered safely and only with written family authorisation. Care plans for asthma, allergies, and other medical needs are followed diligently.

QCE is committed to providing a safe, respectful, and inclusive environment. Our team follows NSW Child Safe Standards and mandatory reporting obligations to protect every child.

Children are supported through positive guidance, consistent boundaries, and respectful relationships. Our focus is on helping children regulate behaviour and learn social skills in a safe way.

We follow Cancer Council guidelines to protect children from harmful UV rays. This includes sunscreen, hats, shade, and sun-safe outdoor play times.

Our team is trained and committed to recognising and reporting signs of abuse or neglect in line with NSW law. Protecting children is our highest priority.
 
Nutrition and Food Safety Policy
Children are provided with nutritious, culturally inclusive meals that meet national dietary guidelines. We encourage healthy eating habits and ensure safe handling of all food.
Learning programs follow the Early Years Learning Framework (EYLF) and are tailored to each child’s needs and interests. Families are partners in the planning and reflection process.

We value and celebrate diversity. All children, families, and cultures are respected and included, with adjustments made to ensure equity and access for every child.

Children participate in safe and enriching excursions and incursions. Risk assessments, permissions, and educator supervision ensure children’s safety at all times.
We are committed to maintaining a safe environment for children, families, and employees. Regular risk assessments, training, and emergency procedures are in place.
Families are encouraged to provide feedback. Concerns are handled professionally, fairly, and confidentially, with outcomes communicated clearly.
Children’s privacy and dignity are protected at all times. We manage technology responsibly and only share images or information with family consent.
We practice regular fire, evacuation, and lockdown drills. Plans are in place to ensure children’s safety in any emergency.

QCE Child Care Google Reviews

As of August 2025, families have rated QCE Child Care an average of 4.6, showing the love and trust in our community.
QCE has gone above and beyond my expectations since day 1. My daughter has always been so happy attending the centre because she is continually supported and encouraged by all of the educators. It is evident that all staff are well trained and they genuinely care for all of the children. They are transparent with everything and this has created a very open and comfortable relationship for all. I would highly recommend QCE to other parents.
 
 

Zoe

August 2025

My son is caring, affectionate, and simply amazing. He brings home so much of what he learns from the incredible team at QCE. I couldn’t recommend them enough—truly a Quality Care Education ❤️
 
 

Kaye

May 2025

My daughter has gone there since she was nine months, great staff
 
 

Sean

May 2025

We can’t thank the amazing team at QCE enough for the love, care, and support they’ve given my family over the 7 years. All three of our kids have been looked after, starting from just 6 weeks old—and one is still attending now.

From day one, Fiona and the girls at the centre have made us feel completely at ease. Their kindness, patience, and genuine care have been a constant source of comfort. We’ve always trusted them 100% with our children, and that peace of mind means everything as a parent.

One thing that truly stands out is the food! The meals they serve are the meals—fresh, nutritious, and beautifully presented. My kids always come home happy and full, and it’s such a relief knowing they’re eating so well while they’re there.

The care, education, and attention to detail they provide every single day is unmatched. It’s more than just a daycare—it’s a nurturing, loving environment that feels like a second home. Our kids admire them all so much.

Thank you to every one of the wonderful staff who’ve been part of our journey. Your impact on our family has been huge, and we’re beyond grateful.
 

Ray

July 2025

We’re so lucky to have our daughter at QCE. The staff are always friendly, engaged and seem to love what they do. It’s a warm, positive environment and our daughter learns so much and feels so safe and supported. We really appreciate the great work the whole team puts in every day.
 
 

Tim

June 2025

I have had 2 children attend QCE from ages 1-5
With the caring nature of the educators we couldn’t be happier, the support, guidance and love QCE have shown to us over the years is remarkable. Not only towards our children but to our family . I would recommend QCE over and over again .

Hayley

June 2025

We’ve been incredibly pleased with the care our son has received at QCE since he joined the centre last month. He’s developing so many new skills and truly coming into his own. The team in the Joey room have done a wonderful job at creating a nurturing and positive environment. Couldn’t recommend more!
 

Lauren

July 2025

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